What Am I Using?
Screen not rotating?
Test rotation in a second app, check orientation lock and find the right display setting for a phone, tablet or convertible.
Does a second app rotate when you turn the device?
Hold the device upright. Some home screens and apps are designed for a fixed orientation.
Device and operating system
Check whether the app supports rotation
The device can rotate, so the app may lock its orientation for this screen.
- Try a video or photo view inside the app and check its display preferences.
- Update the app if rotation used to work. Record the exact screen if the behaviour persists.
Check the system rotation setting
A rotation lock or fixed display orientation can affect every app.
- Turn off rotation lock if your device has one. On a computer with a fixed monitor, choose its orientation manually.
- Try a familiar app in both orientations. If it never changes with the lock off on a device that previously rotated, ask its maker about the sensor.
Check whether the device supports automatic rotation
Fixed displays and some laptop modes use manual orientation.
- On a convertible, compare the manufacturer’s tablet and laptop modes.
- Look for Display orientation in settings or check the device manual before changing drivers.