What Am I Using?
Computer running hot or loud?
Compare how your computer behaves during a demanding task and when idle. Check airflow, background activity and signs it needs service.
Does it cool down after the demanding task ends?
End the workload safely and place the device on a hard, flat surface with space around the vents.
Device and operating system
Check how workload affects cooling
Fans often run faster during a call, game or export and settle when the work is done.
- Keep vents clear and repeat the task on a hard surface. Note any temperature warning or sudden shutdown.
- If an ordinary task now runs much louder than before, check for competing apps and compare again.
Check activity and airflow
Unexpected background load or restricted airflow can keep the device warm.
- Check the activity monitor for an app that stays busy. Close optional apps you recognise and observe the change.
- Power off and let it cool if there is a temperature warning, burning smell or swelling. Arrange service if that happens or idle heat persists.
Record when the heat starts
The workload and environment help support tell an ordinary fan response from a recurring cooling problem.
- Note whether it happens while charging, in a particular app or only in a warm room.
- If it repeatedly shuts down or displays a heat warning, stop the test and ask the manufacturer to check it.