What Am I Using?
Storage almost full?
Find what is using space, which files are safe to review and how to check backups and cloud sync before removing anything.
Can you identify what is taking up the space?
Open your device’s storage view. Note the largest category and how much space remains.
Device and operating system
Free space using items you recognise
Large downloads, videos and unused apps are often easier to review than system files.
- Move important files to a verified backup. Open a sample from the backup before deleting originals.
- Remove only files or apps you recognise and no longer need. Check cloud sync before deleting from a synced folder.
Use the built-in storage tools
The device can explain supported cleanup options and may include download folders in them.
- Review the cleanup list item by item. Keep Downloads, backups and anything you are unsure about.
- If the category grows back quickly, note the amount and timing and ask support to identify the source.
Start with a backup and one obvious item
The storage view reports usage. It cannot tell which of your files are important.
- Check that important files are backed up. Start with a known duplicate or an app you can reinstall.
- Avoid deleting system folders or using an unfamiliar cleaner. Ask support if storage continues shrinking.